Exchanges

If you would like to exchange an item for a different item, you should return the unwanted item(s) using the standard return procedure, receive a refund, and place a new order for the desired replacement item(s).  Due to the nature of our business, this is the most efficient means by which an exchange can take place; we cannot otherwise guarantee that your requested replacement item would be in stock by the time we receive your return.

*If there was an error in order fulfillment or an item is damaged, defective, or missing, please see the Error in Order Fulfillment or Damaged/Defective Items section for more details.