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Items
Customized Items
Unless an error occurred in the order fulfillment process or the item(s) arrive in damaged or defective condition, all sales are final for customized items. If you find that an error occurred in the fulfillment process, please refer to the Error in Order Fulfillment section.
When prompted at checkout, you should select the lowest shipping method you are offered when placing an order that includes a customized item. Selecting an express shipping method will not gaurantee faster delivery of your order. Specific delivery time frames vary by item and are included in individual item descriptions.
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